Shipping & Return Policy
Fast shipping and hassle-free service for your convenience.
Shipping Policy
1. Shipping Locations:
Unboxedkart ships products within [Country/Region]. We currently do not offer international shipping.
2. Processing Time:
Orders are processed within [X] business days. You will receive a confirmation email once your order has been processed and shipped.
3. Shipping Methods and Delivery Times:
Standard Shipping: [Y] to [Z] business days.
Express Shipping: [A] to [B] business days.
Shipping times may vary based on your location and the shipping method selected at checkout.
4. Shipping Costs:
Standard Shipping is free for orders above [amount]. For orders below this amount, a flat shipping fee of [amount] will be applied.
Express Shipping is available at an additional cost. The exact cost will be calculated at checkout based on your location.
5. Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided tracking number on our website or the shipping carrier’s website.
6. Shipping Restrictions:
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address for delivery.
7. Delayed or Lost Packages:
If your package is delayed or lost, please contact our customer service team at [customer service email/phone number]. We will work with the shipping carrier to resolve the issue as quickly as possible.
Return Policy
1. Return Eligibility:
Items must be returned within [X] days of the delivery date.
Products must be in their original condition, with all accessories, packaging, and documentation included.
Items that have been damaged, altered, or show signs of use may not be eligible for a refund.
2. Non-Returnable Items:
Certain items, such as gift cards, sale items, and personalized products, are non-returnable. Please refer to the product listing for specific return eligibility.
3. Return Process:
Contact our customer service team at [customer service email/phone number] to initiate a return.
You will receive a return authorization and instructions on how to send your item back to us.
Please include a copy of the return authorization email and your original receipt or order number with the returned item.
4. Return Shipping Costs:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
We recommend using a trackable shipping method and purchasing shipping insurance for high-value items.
5. Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.
6. Exchanges:
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact our customer service team.
7. Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at [customer service email/phone number].
8. Contact Information:
For any questions or concerns regarding our shipping and return policies, please contact our customer service team at [customer service email/phone number].